Freight Forwarding for International Customers
Customs clearance for dietary supplements into the European Union and a number of other countries requires an importer of record on your side. A U.S. package forwarder gives you a U.S. delivery address, receives your order from us, and ships it on to you — handling the customs paperwork for your country along the way.
Sales into the EU fall under the EU VAT rules for distance selling, so orders for every EU member country are delivered to a U.S. forwarder, which collects the applicable VAT and import duties when it ships the parcel on to you.
Orders for the following countries are delivered to your U.S. forwarder address, and the forwarder clears customs on your behalf:
Austria, Bahrain, Brazil, Chile, China, Denmark, Ecuador, El Salvador, England, Finland, Germany, Guatemala, Indonesia, Ireland, Malaysia, Myanmar, New Guinea, New Zealand, Norway, Poland, Scotland, Singapore, South Africa, South Korea, Spain and Sweden.
Ordering from a country that is not listed here? Most other destinations ship directly by FedEx International — see the International Ordering guide, or contact us and we will confirm the best route for your address.
Give your forwarder and, where needed, your customs authority the classification below, and confirm you can import the items from the USA with the U.S. manufacturer's current labels:
Dietary supplements, powders and liquids are regulated products in many countries. Every forwarder listed below asks you to check importability before you ship, and so do we — a five-minute confirmation up front is the difference between a smooth delivery and a parcel held at customs.
Orders of $150 or more ship free to any address in the USA, including the U.S. address your forwarder assigns to you. Smaller orders ship at our standard domestic rates.
We guarantee your order arrives at the U.S. forwarding address you enter at checkout. Once the forwarder has received it, the order is complete on our side and becomes non-refundable; the international leg, duties and any customs questions are between you and your forwarder.
Pick one of the companies below and create a free account. The forwarder gives you your own U.S. street address, usually with a personal suite or customer number.
Place your order on our website in U.S. dollars and enter the forwarder's address, including your suite number, as the shipping address.
Your order leaves our U.S. inventory and is delivered to the forwarder's warehouse — free on orders of $150 or more.
You are notified when the parcel arrives, usually with a photo. Consolidate it with other U.S. purchases or have it repacked to reduce size.
Select the shipping method and service level you prefer — DHL, FedEx, UPS or USPS, depending on the forwarder — and pay the forwarder directly for the international leg.
The forwarder ships to your address and handles the customs paperwork. Import duties, VAT and any brokerage fees are collected by the carrier or the forwarder in your country.
Each company below offers a pay-as-you-go or free plan, which suits customers who order from the United States occasionally. All four are based in Oregon, a state with no sales tax, so nothing is added to your order at the U.S. address. Compare current plans on their websites before you register; services and fees change.
lnpcargo.com · support through the website form; a customer-service phone number is available to registered customers in their account.
A strong choice when you want to combine products from several U.S. companies into one international shipment.
amforward.com · contact form · (503) 482-2176
A good fit for occasional U.S. purchases without an ongoing subscription.
viabox.com · contact@viabox.com · (503) 568-1586 · support
opas.com · service@opas.com · contact form · online and email support
OPAS has merged with Planet Express; review the current account and service options before registering.
Hello,
Due to customs clearance you need to use a freight forwarder. Give them the customs classification above and confirm you can import the items from the USA with the U.S. manufacturer's current labels. We provide free shipping on orders of $150 or more to an address in the USA. When you place an order, we guarantee the shipment arrives at the USA address, and then the order becomes non-refundable.
We look forward to becoming your supplier of high quality products!
Blessings and Health,
Eileen Durfee
International shipping charges, VAT, customs duties, brokerage fees and other import charges may apply and are collected in your country. If you are ordering dietary supplements, powders, liquids, electronics, batteries or other regulated products, contact the forwarding company before ordering to confirm that the specific products can be imported into your country.
All four offer a no-monthly-fee option. LNPcargo, AmForward and Viabox are good ones to compare first; LNPcargo stands out for long free storage and consolidation, AmForward for a simple pay-per-use plan, and Viabox for carrier choice and payment options. Check each company's current plan before registering.
Yes — orders of $150 or more ship free to any U.S. address, and your forwarder's address counts. The international leg from the forwarder to you is paid separately to the forwarder.
We guarantee delivery to the U.S. address you enter at checkout. Once the forwarder has received the parcel, the order is complete and becomes non-refundable, because the onward shipment, customs clearance and any import decisions are handled by your forwarder and your country's authorities.
Use the classification on this page: 10-digit Schedule B 2106906798, described as a dietary supplement for nutritional use, non-medicinal. Your forwarder prepares the commercial invoice and customs documents from that.
Yes — any U.S. address works the same way, and free shipping applies at $150 or more. A forwarder simply adds consolidation, repacking, carrier choice and customs paperwork that a private address does not provide.
Register with a forwarder, then shop the Endo-Met line and check out in U.S. dollars with your new U.S. address. Unsure whether your products can be imported? Ask us first — we are glad to help.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Wellness Shopping Online is operated by Nuco Enterprise Solutions LLC. Forwarding companies are independent businesses; their plans, fees and services change, and the recipient is responsible for import duties, taxes and any local requirements. Delivery is guaranteed to the U.S. address entered at checkout.
