Due to VAT regulations, we regretfully cannot conduct business transactions with customers in the UK and EU. However, you can still receive products using a freight forwarding company like MyUS.com, which handles VAT compliance and shipping to these regions.
Orders placed Monday through Friday by 1 PM Pacific Time are processed the same day. While we prepare your order promptly, please note that shipping carriers may not pick up packages until the next business day, as they collect from Wellness Shopping Online as early as noon each day, Monday through Friday. Customers will be notified of any delays exceeding 48 hours in case of weather disruptions or seasonal holidays.
We offer price matching on Endo-met and Trace Elements supplements available online, excluding laboratory testing and consultation services.
We ship to almost any global address, but some products have international shipping restrictions. Shipping options include:
Expedited orders placed by 1 PM Pacific Time, Monday-Friday, are packaged and taken to the carrier's hub the same day.
Claims for damaged, missing, or unusable items must be filed within 14 days of delivery. Please retain all packaging and submit photos of the damage for claims processing.
Our full warranty details are available here. We are committed to providing high-quality products for optimal health and detoxification. If a product is incorrect or defective, we will work to resolve the issue within 14 days of notification.
