Contact Us

Contact Us for Assistance and Support

Have questions about hair analysis, diet and supplement recommendations, products, detoxification protocols, retracing or anything else, please ask us. Orders are processed Monday–Friday if placed by 1 PM, Pacific Time. We are closed on Saturday, Sunday and Holidays. 

ORDER TRACKING: Wait 24 hours or until after the next business day (Monday-Friday, excluding holidays) for tracking numbers to become active. You are emailed tracking numbers when we print the shipping label, but you won’t see any activity until the shipping carrier picks up your package and scans your order.

CONTACT METHODS:  We are short staffed due to COVID-19 so for the quickest response please text us at our text only phone number 509-630-2388.  The next best way to reach us is to fill out the below form.  We respond to the contact form submissions daily before we listen to voicemails.  You can try to reach us at the Office by calling 888-932-2526, or try texting or calling the Office cell phone number 509-557-7475.  If you fill out the contact form please do not leave a voicemail, as it will slow down our response time.  Thank you for your understanding, and stay safe.